Bose customer reviews? How is Bose rated on BBB, Yelp, Glassdoor, or Reddit?

Is Bose legit? How are Bose's customer reviews and ratings? Do people complain about Bose? Is Bose a scam?
Customer service rating: 4.0 - 1 ratings

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Knoji Staff
138
Posted Aug 28, 2018

Yelp

Generally, the feedback on Bose on Yelp has been positive. They've been rated at approximately 5 stars by customers on Yelp. It appears that users on Yelp who have experience with Bose locally are generally happy with Bose's customer service, and so have given them with positive reviews.

You can see Bose's Yelp reviews here.

Better Business Bureau (BBB)

Bose has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on Bose to grade them, and they've assigned them a positive score. Most likely, Bose has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.

You can see Bose's BBB rating and scorecard here.

Glassdoor

Bose has positive feedback and reviews on Glassdoor. Out of 817 ratings Bose has received a 4 star rating by employees and former employees. This indicates that Bose has sound employment policies, treats its employees well, and addresses any issues professionally.

You can see Bose's Glassdoor reviews here.

Trustpilot

Shoppers on Trustpilot have assigned Bose about average to slightly below average ratings on Trustpilot. Consumers have posted 195 ratings on Trustpilot and given them roughly 2 stars. It appears that users on Trustpilot who have used Bose may have had some issues with their service, it appears that most people generally have had a good experience with them.

You can see Bose's Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with Bose.

Generally, the feedback on Bose among Redditors has been negative. Most of the responses to this thread about Bose were from people who had experience with this brand and posted negative feedback.

You can see the full Reddit thread on Bose here.

Learn more at bose.com.

As of Thursday, Amazon.com is also offering 20% off Bose items on their website.

This user rated Bose's customer service: 4.0
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Not helpful
Rated 4.0 - 33 reviews

About Bose

Bose is a major home theatre & audio company operating the e-commerce site bose.com. Bose sells its products and services in the home theatre & audio vertical, offering discounts and promo codes to its customers infrequently. Bose has good ratings among shoppers on Knoji, with 33 ratings and an average rating of 4.0 stars. Bose scores very highly compared to other brands in the home theatre & audio industry, providing 11 e-commerce features to better serve its customers.

Bose's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Bose offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Bose offers free shipping on all qualifying orders. Get free delivery on your order from Bose, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that Bose may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Bose may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Yes
Bose accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Bose may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Bose may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Bose may not offer promo codes currently. Read full answer >>
Sales:
Maybe
It appears that Bose may not offer sales currently. Read full answer >>
Black Friday Ad:
Yes
Bose offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Bose may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Bose may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Bose may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Bose may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Bose may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Bose may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Bose may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Bose may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Bose may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Bose offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Bose offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that Bose may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that Bose may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Bose may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Bose may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Bose may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Bose may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Bose may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Bose may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Bose offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that Bose may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Bose offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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